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Plastic Free Delivery
is now possible

Introducing the next green thing!


FIND OUT MORE

Delivering to you,
in sustainable fashion


Book a Pick-up

About

Fifth Express desires to truly deliver the utmost commitment in logistics. Being aware and having a first-hand experience of the usual promises of hassle-free, fast service, and whatnot – we felt the need to deliver that kind of quality service we crave for, but better. We vow to give our clients the best experience in delivery without all the fuss. From fast delivery, convenient transactions, and reliable services - we got them covered.

What makes us stand out from the rest is our advocacy for sustainability. Using compostable packaging, we take one step further in helping the environment and providing customers a guilt-free conscience while getting the work done.

How it Works

BOOK

Sign up. Schedule a pick up. Fill up recipient details and input unique tracking reference number found at the pouch.

PICK-UP

Wait for one of our riders to pickup the packages right at your doorstep

DELIVER

Track your packages on our website. Receive the next day.

Rates

Rates

PHP89.00

MEDIUM

12.2" x 17"

PHP79.00

SMALL

10.2" x 15"

PHP79.00

SMALL

10.2" x 15"

PHP109.00

LARGE

14.5" x 19"

1. For own packaging: Php119 (First 3kg), weight computation is either actual weight or volume weight, whichever is higher.

2. Optional insurance fee of 2% of declared value up to a maximum of Php10,000.

Covered Areas: Manila, Caloocan, Las Piñas, Makati, Malabon, Mandaluyong, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, Pateros, Quezon City, San Juan, Taguig, Valenzuela.

Why Choose Us?

Why Choose Us?

Promises of hassle-free and fast service? Lured into cheap rates but compromised services? Trust us, we've heard that too before. We've been in those shoes before and we want to make things right for you. We've rounded it up to four things, to make the message clearer on how we live up to our commitment to our clients:

Sustainability Advocacy

We want to make sure that we help out the planet by using eco-friendly packaging to lessen the consumption of harmful plastics that pollute our land. By using a 100% compostable mailer that is made from a combination of corn-based biopolymers. The compostable mailer composts in 6 months (Imagine! Regular plastic bags can take anywhere from 10 to 1000 years).

Convenient Transactions

Customers would never have to stress themselves out about going through hassle activities to get their packages delivered. Everything's easier now through online-booking, e-waybill, and tracking. All these can be done with just a simple click.

Fast Delivery

We commit to make sure customers get what they aske for at the right time they expected.

Reliable Services

Maintaining the promises we make; we are ready to assist customers with their logistics requirements and give our best to provide them consistent quality service.

Yes, we're pink

Yes, we're pink,
but we want
something greener.

Now, customers would never have to worry about adding more plastic in this world (good thing we, from Fifth Express, are real – and ours is made from corn). Besides our promise of quality service, we are also advocates of a cleaner and greener environment. How? We make things guilt-free for our clients’ convenience by having their parcel delivered to them in a compostable packaging and utilizing the e-waybill to lessen the use of paper.

WHAT IS COMPOSTABLE PACKAGING

Similar to a biodegradable, the durable, plant-based, compostable packaging we use can easily break down within 6 months (180 days) and is certified for both commercial and home compost. It being organic means that it does not leave toxic residue behind. What breaks down in a compostable material are the nutrients that goes into the soil to aid the growth of plants and trees – in the long run, contributing to bringing a new life than destroying one!

Frequently Asked Questions

Frequently Asked Questions

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WHAT SERVICES DO YOU OFFER?

Fifth Express offers free pick up and next day delivery anywhere in Metro Manila.

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WHAT AREAS DO YOU COVER?

We are currently operating within Metro Manila.

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HOW DO I TRACK MY PACKAGE?

You may track your package using the tracking number provided on your pouch here.

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IS THERE A FEE FOR PICK UP?

We offer free pick up anywhere in Metro Manila.

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WHAT ARE YOUR OPERATING HOURS?

We pick up and deliver from Monday-Saturday between 9am-8pm.

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DO YOU HAVE A CUT-OFF TIME FOR SAME DAY PICK-UP?

Yes, our cutoff time is 9am. All bookings made after 9am will be automatically scheduled the next day.

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IS THERE A SPECIFIC TIME FOR PICK UP?

No, there is no specific time for pick up.

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DO YOU OFFER INTERNATIONAL SHIPPING?

No as of the moment.

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DO YOU HAVE INSURANCE?

Yes, you may opt to insure your package. Computation is 2% of declared value

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DO YOU HAVE A SPECIFIC EMAIL ADDRESS FOR MAILER REQUEST?

Yes, Please send all your inquiries and requests for mailers to lee.fifthexpress@gmail.com

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DO YOU OFFER COD SERVICES?

Yes, we accept COD transactions for a fee of PhP25.00 per parcel. Please note that shipping fees alone are not considered for COD transactions. We prefer to collect from our sender clients. Shipping fees can only be added to the merchandise cost when booking for COD.

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HOW MUCH IS YOUR RETURN TO SENDER (RTS) FEE?

There is an RTS fee of Php30.00 for every unsuccessful delivery due to recipient’s unavailability for two consecutive attempts. Returned parcels are charged as delivered and the RTS fee will be collected as an additional fee in returning the parcels to the sender.

Note: Packages which are called-off or canceled by the sender/shipper before dispatch are charged Php30.00 and the shipping fee is refunded.

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ARE THERE A MINIMUM NUMBER OF PARCELS REQUIRED FOR YOU TO PICK UP FROM MY ADDRESS?

Minimum of 2 pick-ups.

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WHAT ITEMS ARE PROHIBITED FOR SHIPPING?

Cash and currencies of any kind, aerosol cans/sprays, alcohol, car batteries, tobacco, pornography or any pornographic materials, firearms or weapons, ammunition, explosives, flammable items, Switchblade and flick knives, Dangerous and hazardous goods, live animals, Human Corpses, human body parts, waste.

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HOW MANY ATTEMPTS WILL YOU TRY TO DELIVER BEFORE RETURNING THE PACKAGE TO SENDER?

Fifth Express makes up to two delivery attempts, excluding Sundays and holidays. Fifth Express reserves the right to return the package to the sender after two delivery attempts.

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WHAT TYPES OF ACCOUNT DO YOU OFFER?

1) Regular – recommended for clients who do not have frequent shipping transactions.
2) Prepaid – best for frequent shippers for hassle-free pick-up and delivery transactions at a discounted price.
3) Corporate – ideal for bulk shipping. We offer this to corporate clients who may pay monthly for their transactions.

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HOW DO I AVAIL OF YOUR PREPAID ACCOUNT?

Below is the basic info on our Prepaid Account:
Prepaid Account is basically subscribing to a minimum of 30 deliveries with us. We deliver to you the compostable mailers in advance so you can pack and ready your items before your scheduled pick-up.

What's in the package:
- Minimum of 30 pouches (sizes may be mixed)
- Enjoy a discounted rate

Advantages:
- Save more with the discounted rate
- Convenient & Hassle-Free - You can pack the items at your own time, and no need to pay our rider everytime you have a shipment
Note: Package is consumable within 4 months.

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WHAT ARE THE TYPES OF ACCOUNT AND RATES:

1) Regular (Php79/Php89/Php109/Php119)
2) Prepaid (Php74/Php84/Php104/Php114)
3) Corporate (10% discount on all transactions with minimum order quantity of 100 mailers per month)

Note: Parcels with “Own Packaging” starts at Php119 and is subject for size and weight inspection. Please note that we are using volumetric weight using a standard computation or actual weight whichever is higher.

More About Corporate Accounts
-Corporate accounts are entitled to a 10% discount on all their transactions with Fifth.
-They have the privilege to have their logo stickers attached to our mailers for free.
-Corporate accounts are handled by a dedicated staff for hassle-free transactions.
-Monthly Billing Cycle / 7days credit term.

Payment Channels

Payment Channels